Last updated: 29 September 2026
This website, japanmatsuri.com, is operated by Japan Matsuri (“we”, “us”, “our”), a company limited by guarantee registered in England (No. 07526986) and a registered charity (No. 1150911).
Our contact details are:
We are the data controller for the personal data described in this policy.
This policy explains what personal data we collect through this website, why we collect it, who it is shared with, and what rights you have. It applies to japanmatsuri.com and to the Event Navigator at japanmatsuri.com/nav/.
A separate Cookie Policy lists every cookie used on this site, what it does and how long it lasts.
If you email us at one of the addresses on our Contact page, we receive your email address, your name if you include it, and the content of your message. We use this only to respond to your enquiry.
We will only retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal, regulatory or internal policy requirements.
Legal basis: legitimate interests — responding to enquiries about the event.
Our hosting provider records standard access logs for every visit. These include your IP address, the pages you requested, the time of the request, and your browser type. We use these logs to keep the site running, to investigate faults, and to understand how much the site is being used.
Logs are retained by our hosting provider for up to 8 weeks.
Legal basis: legitimate interests — security and reliable operation of the website.
We use cookies for two purposes: to display content embedded from other services, and to measure how the site is used.
No cookie in either category is set until you give consent through the banner shown on your first visit. Until then, the embedded content is replaced with a placeholder and no analytics are collected.
Google Analytics data is kept for 14 months (for returning visitors, 14 months from their most recent visit) and then deleted automatically.
See our Cookie Policy for the full list.
Legal basis: consent.
Some content on this site is embedded from other companies. When you consent to it being loaded, that company receives your IP address and may set its own cookies. We do not control what they do with that data; their own privacy policies apply.
| Service | What it is used for | Their privacy policy |
| YouTube (Google) | Video on the home page | policies.google.com/privacy |
| Google Maps (Google) | Venue map on the home page | business.safety.google/privacy |
| Facebook (Meta) | Live stream on the day of the event | facebook.com/policy |
| Google Analytics (Google) | Understanding how the site is used | policies.google.com/privacy |
Google Analytics is configured to measure visits to japanmatsuri.com. The Event Navigator at japanmatsuri.com/nav/ is excluded from this measurement.
These services may transfer data outside the UK. Where they do, they rely on the UK International Data Transfer Agreement or equivalent safeguards, as required by the UK GDPR including obtaining prior consent from you regarding such transfer.
You can accept or decline cookies when you first visit the site. If you decline, embedded content will not load and no analytics will be collected — the rest of the site works as normal.
You can change your decision at any time from the Cookie Policy page.
You can also block or delete cookies through your browser settings.
Under UK data protection law you have the right to:
To make a request, contact us at contact@japanmatsuri.com. We will respond within one month.
If you are not satisfied with our response, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
We may update this policy from time to time. The date at the top shows when it was last changed.